Privacy Policy
Last Updated: November 2025
1. Introduction
Bowen Education Group ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for courses or services
- Contact us via forms, email, or phone
- Subscribe to newsletters or updates
- Participate in events or activities
This information may include:
- Name
- Email address
- Phone number
- Address
- Date of birth (for students)
- Emergency contact information
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
3. How We Use Your Information
We use the information we collect to:
- Provide and manage our educational services
- Process registrations and payments
- Communicate with you about courses, events, and updates
- Respond to inquiries and provide customer support
- Improve our website and services
- Comply with legal obligations
- Send marketing communications (with your consent)
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party companies that help us operate our business (e.g., payment processors, email services)
- Legal Requirements: When required by law or to protect our rights
- Educational Partners: With your consent, for educational programs and partnerships
- Emergency Situations: To protect the safety and welfare of our students
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of your data
- Object to processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, please contact us at info@boweneducation.org.
7. Children's Privacy
We are committed to protecting children's privacy. For students under 18, we collect information only with parental or guardian consent. Parents have the right to review, modify, or delete their child's information.
8. Cookies
Our website uses cookies to enhance user experience. You can control cookies through your browser settings. For more information, please see our Cookie Policy.
9. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Student records are retained in accordance with educational regulations.
10. International Data Transfers
Your information may be transferred to and stored in countries outside the UK. We ensure appropriate safeguards are in place to protect your data.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@boweneducation.org
- Phone: 0161 969 3071
- Address: Sale Sports Centre, Sale Road, Sale, Manchester M33 3SL